Direct Engineering Intake
Contact & Escalations.
Real engineers on call.
Whether you need immediate malware remediation, a custom plan consultation, or want to discuss a dedicated retainer, reach out directly below.
General Inquiries & Quotes
Technical Support & Sales
Direct inbox monitored by senior engineers during US business hours (9am - 6pm EST).
Email [email protected]
Hours Monday – Friday, 9:00 AM – 6:00 PM EST
Response Time < 2 hours on business days
Emergency Remediation
Urgent Security & Outages
Active hacks, malware defacements, or checkout failures. Handled within 24 hours on isolated staging.
SLA 24-hour turnaround on emergency cleanup packages
Pricing Flat $299 with post-cleanup verification report
Scope Malware removal, database repair & security hardening
Direct Queue Intake
Direct to senior engineer. No sales intermediaries. Monitored Mon–Fri, 9am–6pm EST.